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FAQ


 For sample clearance please contact jdotjones@gmail.com
  
I purchased a drum kit or sample pack and cannot find the download link. Where is it?
Click Here to look up your order and retrieve your drum kit or sample pack download links.


All drum kits, sample packs, and digital downloads links are sent to the e-mail address your order was placed under. Occasionally, some e-mail services and filters will re-direct our e-mails to your SPAM Folder/Filter. If your PayPal e-mail address is different than the order e-mail address, check your PayPal e-mail inbox.

Please check your SPAM Folder/Filter before contacting Customer Service. The subject line for order e-mails looks like this:

Downloads for Order #


Should you have further trouble locating your order download link, contact Customer Service by clicking here OR manually retrieve your orders by Click here