All drum kits, sample packs, and digital downloads links are sent to the e-mail address your order was placed under. Occasionally, some e-mail services and filters will re-direct our e-mails to your SPAM Folder/Filter. If your PayPal e-mail address is different than the order e-mail address, check your PayPal e-mail inbox.
Please check your SPAM Folder/Filter before contacting Customer Service. The subject line for order e-mails looks like this:
Should you have further trouble locating your order download link, contact Customer Service by clicking here OR manually retrieve your orders by Click here